1. Are you factory or trade company?
— Factory

2. Is it possible to offer samples to check quality before confirmed order?
— Of course we would love to offer you free 2-3 pcs samples, but you have to bear the shipping free.

3. Is it possible to copy my own design as a real product?
— Yes but please advise your details firstly. We are OEM manufacturer. 95% of our products are customized designs from clients.

4. If I need customized samples, any charge?
— We will charge the mold first, then provide 2-3 pcs sample freely.

5. Is the mold charge refundable once I place the order?
— If total qty ups to 10000 pcs, we can refund the mold

6. How long can you delivery my goods?
— 15 days as usual after you make the payment

7. What is your normal packaging? Possible to send to me with gift box?
— 1pc/opp bag as usual. If you like gift box, that will be extra cost

8. What is your payment term you can accept?
— Full payment before production. If total cost is higher than USD3,000, we accept 50% deposit + 50% balance before shipment.